The term that pertains to incorporating customer ideas in product design is:
A)Total quality management (TQM).
B)Computer aided design (CAD).
C)Quality function deployment (QFD).
D)Robust design.
E)Reverse engineering.

Question

Quizplus · Accepted Answer

Quality function deployment (QFD) is the process of translating customer needs and wants into specific product design requirements. It allows companies to incorporate customer feedback and ideas directly into the design process, improving the overall quality and value of the product. Total quality management (TQM) is a broader approach to quality control that encompasses all aspects of a company's operations, while computer aided design (CAD) is a tool used for creating digital models and prototypes. Robust design is a strategy for creating products that are less sensitive to variations in production and manufacturing processes, while reverse engineering is the process of deconstructing and analyzing a product to understand how it was designed and built.

The Term That Pertains to Incorporating Customer Ideas in Product