Employees often follow their boss's instructions even when they believe the instructions don't make sense. This example illustrates the concept of

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The concept illustrated in the example is normative influence, which refers to the influence on behavior that comes from the desire to be accepted and approved by others. Employees may follow their boss's instructions even when they disagree because they want to be seen as good employees who follow orders from higher-ups. Selective attention refers to the process of focusing on certain aspects of a situation while ignoring others. Fundamental attribution refers to the tendency to attribute people's behavior to their internal characteristics rather than external factors. Informational influence refers to the influence on behavior that comes from the desire to be accurate or correct.

Employees Often Follow Their Boss's Instructions Even When They Believe