A Concern That Nurses Were Being Asked to Perform Tasks

A concern that nurses were being asked to perform tasks that went beyond the state's nurse practice act was brought to the union's attention. Nurses were informed that either mediation or binding arbitration will be used to resolve the issue. A novice nurse asks about the difference between these techniques and is informed that:

A) mediation is sanctioned by the National Labor Relations Board (NLRB) to formally discuss concerns with management and labor.
B) binding arbitration is a formal discussion between labor and management in which the arbitrator's recommendations are compulsory.
C) mediation uses a trained person to negotiate a legally binding plan.
D) binding arbitration requires both labor and management to participate in discussions on the least destructive approach to allow self-governance by employees.