Dell Computer uses inbound logistics, operations, sales and distribution to directly create value for its customers, consequently these activities are all examples of
A) intangible activities
B) support activities
C) primary activities
D) tangible activities

Question

Quizplus · Accepted Answer

Inbound logistics, operations, sales, and distribution are all part of the primary activities in the value chain. These activities directly create value for the customer by producing and delivering the product to the market. Support activities, on the other hand, provide indirect support to the primary activities and include activities such as procurement, human resources, and technology development. Intangible and tangible activities refer to the physical or non-physical nature of the activities and are not relevant to the classification of primary or support activities.

Dell Computer Uses Inbound Logistics, Operations, Sales and Distribution to Directly