Human resource management, as well as research and development are typically used to create indirect value for customers, consequently they are known as
A) support activities
B) tangible activities
C) primary activities
D) intangible activities

Question

Quizplus · Accepted Answer

Human resource management and research and development are both functions that support the primary activities of a business. Support activities are those that provide indirect value to customers and allow primary activities to function effectively. Therefore, choice A, support activities, is the best answer.

Human Resource Management, as Well as Research and Development Are