Last week, Ramona bought a 6-month membership package at Bally's Jack LaLanne Fitness Center. She plans to exercise at Bally's four days a week by participating in an aerobics class, using the nautilus equipment and having a personal trainer. By the time her 6-month membership expires, Ramona hopes to lose 20 pounds, tone and strengthen her muscles, improve her cardiovascular fitness and look and feel more attractive. Ramona's expectations for her health and physical appearance reflect her _____ level of service for Bally's Jack LaLanne Fitness Center.
A) Desired
B) Adequate
C) Transactional
D) Predicted
E) Ideal

Question

Quizplus · Accepted Answer

Ramona's expectations reflect her desired level of service, which is what she hopes to achieve by the end of her membership.

Last Week, Ramona Bought a 6-Month Membership Package at Bally's