_____ are individual, stable factors that lead consumers to a heightened sensitivity to service.
A) Personal needs
B) Lasting service intensifiers
C) Stationery service intensifiers
D) Customers self-perceived roles
E) Situational factors

Name: _____ are individual, stable factors that lead consumers to a heightened sensitivity to service. A) Personal needs B) Lasting service intensifiers C) Stationery service intensifiers D) Customers self-perceived roles E) Situational factors
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Question

Quizplus · Accepted Answer

The Answer is B

_____ Are Individual, Stable Factors That Lead Consumers to a Heightened