One of the ways that the Internet has impacted small firms is by bringing new life and technology to the management of customer service.

Question

Quizplus · Accepted Answer

The Internet has provided small firms with new tools and technology to manage their customer service, such as social media platforms, chatbots, and online support systems. These innovations have made it easier and more efficient for small businesses to interact with their customers and provide them with timely and personalized assistance, ultimately improving their overall customer experience.

One of the Ways That the Internet Has Impacted Small