Before Sonya left for college,she told her friend Lacy that she thought sororities were filled with snobs and that she would never consider joining one.During Sonya's first week on campus,a sorority member invited her to a social function and encouraged her to pledge.After Sonya attended the party,she told Lacy,"Sororities do a lot of good things for the community.They're really service organizations." Sonya's change in attitude illustrates

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Sonya's change in attitude from viewing sororities as snobbish to recognizing their community service is an example of cognitive dissonance theory, which suggests that people experience discomfort when their attitudes and behaviors are inconsistent, and will seek to resolve this discomfort through attitude change.

Before Sonya Left for College,she Told Her Friend Lacy That