When Jason and his roommate Adrian get into a minor disagreement over the charges on their cable bill, Jason is so certain that Adrian is trying to weasel out of paying for the on-demand movies he rented that he doesn't even hear Adrian when he asks whether it's possible Jason's cousin ordered the movies when she was visiting a few weeks earlier. We would characterize Jason's listening behavior as ________ listening.
A) monopolistic
B) insensitive
C) selective
D) apprehensive

Question

Quizplus · Accepted Answer

Jason is selectively listening, meaning he is only hearing and focusing on information that confirms his own beliefs or assumptions. He is ignoring any information that contradicts his belief that Adrian is trying to avoid paying for the movies.

When Jason and His Roommate Adrian Get into a Minor