Question 1

All of the following are advantages of a matrix organization structure except:

Accepted Answer

The temporary nature of project teams is not an advantage of a matrix organization structure; it can lead to instability and lack of continuity.

Question 2

A ____________ organization is characterized by direct two-way lines of responsibility,authority,and communication running from the top to the bottom of the organization,with all people reporting to only one supervisor.

Accepted Answer

A line organization is a traditional organizational structure where there are clear lines of communication and authority running from the top (usually the CEO or president) to the bottom of the organization. Each person in the organization has only one supervisor to report to, and there is a clear chain of command. This type of structure works well for organizations where there is a lot of routine work, as it allows for efficient decision-making and communication.

Question 3

Chang is a project manager at Paradox Industries.He is able to borrow specialists from the organization on a regular basis to assist in major projects at his high-tech company.After the project ends,the specialists return to their former duties.Paradox Industries utilizes a:

Accepted Answer

A matrix organization is characterized by employees being assigned to both a functional supervisor and a project manager. This allows for a flexible use of resources, as employees can be borrowed from their functional department for specific projects and then return to their normal duties after the project is completed.

Question 4

The organizational structure of the Canadian Army's 1^st Infantry Division provides for direct two-way lines of responsibility,authority,and communication running from the top to the bottom.Additionally,each person in the division reports to only one superior.The 1^st Infantry Division is clearly an example of a:

Accepted Answer

The description of the 1^st Infantry Division's organizational structure fits the definition of a line organization, where there are direct lines of communication and authority running from the top to the bottom of the organization, with each person reporting to only one superior. In a matrix organization, there are multiple lines of authority and communication, and employees report to multiple superiors. A functional organization is characterized by grouping employees by specialty or function, and a service organization is focused on providing a specific service to customers or clients.

Question 5

All of the following are advantages of the matrix organizational structure except:

Accepted Answer

The answer of All of the following are advantages of...

Question 6

In a _____________ organization,specialists from different parts of an organization are brought together to work on specific projects,but these specialists still remain part of a traditional line and staff organizational structure.

Accepted Answer

In a matrix organization, specialists from different parts of an organization are brought together to work on specific projects, but they still remain part of a traditional line and staff organizational structure. This allows for more flexibility and expertise to be utilized on specific projects without disrupting the existing organizational structure.

Question 7

All of the following are advantages of a line organization in a large business except:

Accepted Answer

The line organization is not very flexible and lacks the ability to adapt quickly to changes in the business environment. It is a rigid structure that does not allow for much creativity or innovation.

Question 8

Employees with the formal authority to issue orders,make policy decisions,and enforce discipline are classified as:

Accepted Answer

Line personnel are those employees who have the formal authority to issue orders, make policy decisions, and enforce discipline. They are directly involved in the production or delivery of goods or services and have a direct impact on the organization's bottom line. Other personnel, such as staff personnel, provide support functions and may not have the same level of authority or responsibility as line personnel.

Question 9

Tamika works for a pharmaceutical company that services hospitals,doctors and consumers.Her company should departmentalize by which of the following ways?

Accepted Answer

Since Tamika's company services hospitals, doctors, and consumers, it makes sense for the company to departmentalize by customer group. This allows each department to focus on the unique needs and demands of each customer group, and therefore, improve customer satisfaction and sales. Departmentalizing by product or function would be less effective, as this would not necessarily address the different requirements of each customer group. Process departmentalization might be useful, but customer group is the best choice in this scenario.

Question 10

Employees who perform functions that advise and assist line personnel are known as:

Accepted Answer

Employees who provide advisory and supportive services to the line personnel are known as staff personnel. They do not have any direct authority over the line personnel but provide necessary support to ensure efficient and effective operations. Middle managers are responsible for managing the resources and operations of a specific department or function within the organization. Empowered workers have the freedom and authority to make decisions and take action without needing permission or approval from higher-ups. Secondary employees are not a recognized category of workers in organizations.

Question 11

Which term describes the relationship between two or more firms that share information electronically to achieve a common goal?

Accepted Answer

The answer of Which term describes the relationship between two...

Question 12

_____________ refers to the linking of organizations with communications technology so that they can work together to achieve common objectives.

Accepted Answer

Networking refers to the process of connecting organizations using communication technology to achieve common goals. Structural linking involves the creation of formal relationships between different organizations, while functional sharing refers to the sharing of resources and expertise. Strategic planning is the process of developing a plan for achieving long-term goals.

Question 13

Which of the following describes a group of employees from different departments working together on a long-term basis?

Accepted Answer

Self-managed teams are composed of employees from different departments who work together on a long-term basis to manage a specific task or project. They have autonomy in decision-making and are responsible for their own performance.

Question 14

Which of the following positions would be classified as a staff position?

Accepted Answer

A lawyer employed in the legal department of a manufacturing corporation would be classified as a staff position. Staff positions are typically those that provide support, expertise, and advisory services to the organization, rather than directly involved in the production or delivery of goods and services.

Question 15

Joe,a production engineer at Freestone Tires,has recently been assigned to a team of specialists from other areas,such as marketing and finance.His semi-permanent assignment to this team has produced several new products.Joe enjoys this work environment,in part because Freestone's management has given the team the freedom and flexibility to make decisions.An interesting development has been the inclusion of "outsiders" from Freestone's major distributors and suppliers on the team.It appears that Joe's team is a(n):

Accepted Answer

Joe's team is a self-managed team because it has the autonomy to make decisions and includes members from various functions and even external partners, indicating a high level of independence and collaboration.

Question 16

Eileen is employed by the personnel department of a corporation with several hundred employees.Her main function is to advise and assist managers in other departments,such as marketing and production,when they make staffing decisions.Eileen's position would be classified as a ___________ position.

Accepted Answer

Eileen's position is not directly involved in the production or sale of the corporation's products or services, which would be characteristic of a line position. However, she is providing support and assistance to other departments, making her a staff position. She is not a first-line or secondary position, as those terms typically refer to positions with supervisory or operational responsibilities.

Question 17

Which of the following was created as an answer to the temporary nature of the matrix structure?

Accepted Answer

Self-managed teams were developed as a response to the temporary nature of matrix structures, allowing for more permanent, autonomous groups that manage themselves.

Question 18

Which of the following describes an environment in which data is instantly available via the Internet to organizational partners?

Accepted Answer

Real time refers to the ability to access data immediately, as it is produced or updated, through the use of technology. This allows organizational partners to have instant access to important information, which can improve communication, collaboration, and decision-making. Networking, virtual business, and e-commerce are related concepts, but do not specifically address the immediate availability of data.

Question 19

Which of the following follow all of Fayol's traditional management rules?

Accepted Answer

Line organizations are the most traditional form of management structure and follow all of Fayol's traditional management rules, including centralization of authority, scalar chain of command, unity of command, and specialization.

Question 20

ABC Corporation has experienced rapid growth during their five years of existence.While still relatively small,ABC is now big enough that Jennifer,the firm's CEO,has decided to organize the firm into functional departments.This organizational structure will offer ABC all of the following advantages except:

Accepted Answer

Functional departmentalization often leads to poor communication among different departments as each department focuses on its own specific tasks and goals.

Quiz 9: Adapting Organizations to Todays Markets