_________ refers to a situation in which a manager attempts to stop an undesirable behaviour by simply not responding to it.
A)Rationalizing
B)Extinction
C)Retraction
D)Passive resistance

Question

Quizplus · Accepted Answer

Extinction refers to a method of eliminating or reducing an undesirable behavior by simply not reinforcing it. In this case, the manager is not responding to the behavior, which means there is no reinforcement for it, and it will eventually decrease or disappear. Passive resistance, on the other hand, refers to a situation in which a manager passively resists change or a directive from higher-ups. Rationalizing involves creating excuses or justifications for one's behavior, and retraction refers to withdrawing or taking back a previous statement or action.

_________ Refers to a Situation in Which a Manager Attempts