Initial CRM support efforts should be placed with the website as those personnel have the most customer contact.

Name: Initial CRM support efforts should be placed with the website as those personnel have the most customer contact.
Brand: Quizplus
Rating: 4.8 (34 reviews)

Question

Quizplus · Accepted Answer

CRM support efforts should be placed where they can most effectively address customer needs, which may not necessarily be the website. It depends on the business model and customer interaction points.

Initial CRM Support Efforts Should Be Placed with the Website