The knowledge base in a company's knowledge management system is information that is proprietary to the company and has been accumulated on paper copies before being digitized.

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While some knowledge in a company's knowledge management system may have originated as paper copies, it can also come from various digital sources such as emails, databases, and other electronic documents. Additionally, not all information in a company's knowledge base may be proprietary or confidential.

The Knowledge Base in a Company's Knowledge Management System Is