Vanessa is the owner of a salon that provides hair styling,pedicures,and manicures for her clients.Which factor will affect Vanessa's customers' perception of her quality?
A) prices compared to the competition
B) speed of her service
C) care and concern
D) availability of hair products to purchase

Question

Quizplus · Accepted Answer

The customers' perception of Vanessa's quality will be affected by her care and concern for them. Providing excellent customer service and showing genuine interest in her clients' needs and preferences will enhance their overall experience and increase their satisfaction with the salon's services. While prices and availability of products can be important factors for some customers, they are not as critical as the quality of service and the personal attention they receive. Fast service may also be important, but only if it does not compromise the quality of the work done.

Vanessa Is the Owner of a Salon That Provides Hair