Tyrell's production department has a very low rejection rate compared to the industry average.Tyrell thinks about what could go wrong and implements corrective features before a rejection occurs.What approach to quality is this called?
A) benchmarking
B) poka-yoke
C) acceptance sampling
D) statistical process control

Question

Quizplus · Accepted Answer

This approach is called poka-yoke, which means mistake-proofing. Tyrell's production department is anticipating potential errors and taking measures to prevent them before they occur, which reduces or eliminates the chances of rejection.

Tyrell's Production Department Has a Very Low Rejection Rate Compared