During the post-project meeting with the customer, which of the follow results is the best outcome to occur?
A) The customer expresses how the project met or exceeded expectations.
B) The project manager is surprised that the customer is not completely satisfied.
C) The customer expresses concerns about the project process.
D) The customer is surprised by the benefits of the project.

Question

Quizplus · Accepted Answer

The best outcome for a post-project meeting with the customer is for them to express how the project met or exceeded expectations. This indicates that the project was successful and that the customer is satisfied with the results, which is the ultimate goal.

During the Post-Project Meeting with the Customer, Which of the Follow