Which of the following is NOT an example of a strategy used to shift demand to match capacity?
A) Differentiate on price
B) Modify timing and location of service delivery
C) Vary the service offering
D) Stretch capacity
E) Communicate busy days and times to customers

Question

Quizplus · Accepted Answer

Stretching capacity is a strategy used to match capacity to demand, not shift demand to match capacity. The other options are all examples of strategies used to shift demand to match capacity.

Which of the Following Is NOT an Example of a Strategy