Many carwashes offer free replacement washes to car owners if it rains or snows within 24 hours of when they had their cars cleaned at the carwash.Because people who would take advantage of this service guarantee are the ones that are concerned about the appearance of their car,this service guarantee:
A) Shows the absence of a customer focus
B) Illustrates the importance of employee empowerment
C) Does not fit the service provider's image
D) Is very meaningful
E) Is unconditional

Question

Quizplus · Accepted Answer

The service guarantee of offering free replacement washes if it rains or snows within 24 hours of the carwash is very meaningful because it shows the carwash's commitment to customer satisfaction and their willingness to stand behind their services. It also appeals to customers who are concerned about the appearance of their car and gives them peace of mind knowing that they can come back for a free wash if the weather ruins their clean car.

Many Carwashes Offer Free Replacement Washes to Car Owners If