An effective service guarantee would never be described as:
A) Unconditional
B) Easy to invoke and collect
C) Standardized and/or generic
D) Meaningful
E) Easy to understand and communicate

Question

Quizplus · Accepted Answer

A standardized and/or generic service guarantee does not account for the specific needs and expectations of the customer. A service guarantee should be tailored to the specific service being provided and the customer's unique needs.

An Effective Service Guarantee Would Never Be Described As