The sources of customer expectations are all controlled by the service provider.

Name: The sources of customer expectations are all controlled by the service provider.
Brand: Quizplus
Rating: 4.7 (41 reviews)

Question

Quizplus · Accepted Answer

Customer expectations are influenced by a variety of factors, including past experiences, word of mouth recommendations, advertising and marketing, and the overall reputation of a service provider. These factors are not all controlled by the service provider.

The Sources of Customer Expectations Are All Controlled by the Service