Which of the following is an example of an outbound salesperson?
A) Laverne responds to a customer who called with a billing complaint.
B) Annette uses her telephone to solicit new business from a list of prospects.
C) Orlando calls a company's toll-free number to complain about his malfunctioning lawn mower.
D) Millie,the CEO of her company,handles two house accounts.
E) Morris takes a telephone order for a medium pizza.

Question

Quizplus · Accepted Answer

An outbound salesperson is someone who initiates contact with potential customers in order to generate new business. Annette is using her telephone to solicit new business, which fits this definition. The other choices involve responding to a customer complaint or handling existing accounts, which are not examples of outbound sales.

Which of the Following Is an Example of an Outbound