Maggie,a human resource executive of a software company,booked a weekend executive retreat for a few employees at a holiday resort in Alaska.The arrangements were made,and she paid an advance.Later,the resort owner called her and said,"If your group does not check out by 8:00 a.m.on Sunday,I will have to charge them for the entire day." Identify the win-lose strategy used by the resort owner.

Question

Quizplus · Accepted Answer

The resort owner is using "Ambush negotiating" by suddenly introducing a new condition after the arrangements were made, putting Maggie in a position where she has to accept this condition or face additional charges, creating a win-lose situation.

Maggie,a Human Resource Executive of a Software Company,booked a Weekend