A telemarketer who was trying to get Chloe to change her Internet usage plan asked her,"Are you ready to switch now?" This scenario indicates that he was using the _____ closing method.
A) benefit summary
B) direct request
C) balance sheet
D) assumptive
E) alternative choice

Question

Quizplus · Accepted Answer

The telemarketer's direct question, "Are you ready to switch now?" is an example of the direct request closing method, where a straightforward question or statement is used to prompt a decision or action from the customer.

A Telemarketer Who Was Trying to Get Chloe to Change