Which of the following patterns of signals most likely indicates that the customer is reacting positively to a salesperson's presentation?
A) Crossed arms or legs
B) Little change in facial expression
C) An overly erect posture
D) Intense eye contact
E) Leaning forward

Question

Quizplus · Accepted Answer

Leaning forward is a positive signal indicating that the customer is engaged and interested in the sales presentation. Crossed arms or legs, little change in facial expression, an overly erect posture, and intense eye contact can have various meanings and do not necessarily indicate a positive reaction to the sales presentation.

Which of the Following Patterns of Signals Most Likely Indicates