A customer relationship management (CRM)system is a system that organizes information about customers,their needs,company information,and sales information.

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A CRM system is designed to centralize and organize information about customers, their interactions with the company, and their purchasing habits. It also includes sales data, such as leads and conversion rates, which can help businesses identify opportunities for growth and improve the customer experience.

A Customer Relationship Management (CRM)system Is a System That Organizes