Which of the following is usually the first step in the selling process of a product?
A) Planning for the sales call
B) Explaining the benefits of the product to customers
C) Searching for prospective customers
D) Building partnering relationships with customers after the completion of sale
E) Calculating the customer lifetime value of customers

Question

Quizplus · Accepted Answer

The first step in the selling process is usually to search for prospective customers. Without identifying potential customers, there would be no one to sell the product to. Planning for the sales call, explaining the benefits of the product, building partnering relationships, and calculating customer lifetime value are all important steps in the selling process but they generally come after identifying potential customers.

Which of the Following Is Usually the First Step in the Selling