When interacting in social situations, an employee is expected to follow a set of behaviors known as
A) business etiquette.
B) formal communication.
C) heuristics.
D) cross-cultural competency.
E) interpretive skills.

Question

Quizplus · Accepted Answer

Business etiquette refers to the set of socially acceptable behaviors that are expected of individuals in professional and social situations. This includes manners, communication, dress, and other aspects of behavior in the workplace or other professional settings.

When Interacting in Social Situations, an Employee Is Expected to Follow