Which of the following is an example of internal-operational communication?
A) a letter written by a consumer to the customer care service
B) an advertisement put on a company's website for the general public
C) an order form submitted to an organization's supplier for raw materials
D) a businessperson's posts on her personal Twitter feed
E) a memo from the company president to her subordinates regarding sales targets

Question

Quizplus · Accepted Answer

Internal-operational communication refers to communication within an organization, particularly between management and employees. A memo from the company president to her subordinates regarding sales targets falls under this category. The other options are either external communication (A, B, D) or transactional communication (C).

Which of the Following Is an Example of Internal-Operational Communication