McGillicuddy and others (1987)note that when people knew they would face an arbitrated settlement if mediation failed,they

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McGillicuddy and others (1987) found that when people knew they would face an arbitrated settlement if mediation failed, they tried harder to resolve the problem and were more likely to reach agreement. This is because the possibility of an arbitrated settlement increased the pressure to reach a resolution and avoid having an outsider make the decision for them.

McGillicuddy and Others (1987)note That When People Knew They Would