In queuing systems with multiple queues,customers switch lines if they perceive another to be moving faster.This kind of behavior is called ________.
A)balking
B)jockeying
C)reneging
D)straddling

Question

Quizplus · Accepted Answer

The behavior of customers switching lines if they perceive another to be moving faster is called jockeying. Balking refers to when customers refuse to join a queue, reneging is when customers leave a queue before being served, and straddling is not a term commonly used in queuing theory.

In Queuing Systems with Multiple Queues,customers Switch Lines If They