Owen,a 40-year-old man,is a machine operator in a company.He demands a hike in salary and better working conditions.However,the management rejects his pleas.He requests the workers' union to talk on his behalf,and the union strikes a deal with the management.Which of the following methods of communication is used by Owen in this scenario?

Question

Quizplus · Accepted Answer

Owen uses mediation by involving the workers' union to negotiate on his behalf with the management, which is a form of third-party assistance in resolving a dispute.

Owen,a 40-Year-Old Man,is a Machine Operator in a Company