Question 1

James is talking to another supervisor about the number of employees who report directly to him.James is talking about his:

Accepted Answer

James is discussing the number of employees under his authority, which refers to his span of control.

Question 2

Vivian would like to improve two-way communication with her subordinates.Which of these ideas would be most helpful her?

Accepted Answer

Engaging in conversations with subordinates allows for a two-way exchange of ideas and enables Vivian to hear about any problems or concerns her employees may have. This approach is more personal and effective than simply posting updates on a bulletin board or announcing requirements over a public address system. Managing by walking around can also be helpful, but it should be paired with engaging in conversations.

Question 3

Entrepreneurs can get management assistance from peers through

Accepted Answer

Networking allows entrepreneurs to connect with peers who may have experience and expertise in areas where they need assistance. Through networking events, industry conferences, and professional associations, entrepreneurs can build relationships with other business owners who can provide valuable advice and support.

Question 4

Discuss the use of employee empowerment and self-managed work teams in relation to how leaders shape an innovative organizational culture.

Accepted Answer

The answer of Discuss the use of employee empowerment and...

Question 5

The personal shopper business Jeff and Christy have developed has grown so they are busy 50 hours weekly.This schedule leaves little time for them as a couple.They have decided to hire outside employees to take over some of their business responsibilities.What suggestions should they follow to ease this transition?

Accepted Answer

The answer of The personal shopper business Jeff and Christy...

Question 6

Scott,a printing shop owner,believes that his business is running rather haphazardly and wants to get it under control.The first step he should take is to

Accepted Answer

The first step Scott should take is to set standards. This will help him establish clear expectations for his business and give him a basis for evaluating its performance. Once he has set standards, he can then take corrective action, increase inspection, and improve communication to ensure that his business is running smoothly and efficiently. But without clear standards, it will be difficult for him to know where to start or what improvements to make.

Question 7

Describe the four stages of small business growth and how the owner would function.

Accepted Answer

The answer of Describe the four stages of small business...

Question 8

Marvin has just launched a consulting business.Business has been slower than expected.What advice would you give Marvin?

Accepted Answer

Building a client base through personal and professional connections is a common and effective way to jump-start a consulting business. Posting an ad in the local newspaper can be costly and may not yield significant results, finding a different line of work is not advised without first exploring other options to grow the business, and taking a full-time position would not provide the necessary time and energy to build the business.

Question 9

The consulting resources of universities are made available to small business firms by

Accepted Answer

Student consulting team programs are specifically designed to provide consulting services to small business firms by utilizing the resources of universities. These programs provide hands-on experience to students and help small businesses by providing affordable consulting services. SCORE is a nonprofit organization that provides business advice and resources to entrepreneurs, but it is not directly affiliated with universities. Business incubators provide resources and support to startup companies, but they may not necessarily offer consulting services. Management consultants are typically employed by larger firms and may not specialize in providing services to small businesses.

Question 10

Jenny is the owner-manager of a small accounting practice.She holds bi-weekly employee meetings to cover company goals,focus points for the future and keep the employees updated on current tax changes.She has developed significant bonds with the employees so they share work (and personal)problems with her more than in the past.Often Jenny can be found assisting new clients and aiding in paperwork completion especially around April 15th.What type of leadership style(s)does Jenny display and how?

Accepted Answer

The answer of Jenny is the owner-manager of a small...

Question 11

Small business service organizations that are patterned after the Agricultural Extension Service are known as

Accepted Answer

Small Business Development Centers (SBDCs) are service organizations that provide technical assistance and support to small businesses. They are modeled after the Agricultural Extension Service, which provides agricultural education and support to farmers. SBDCs are usually affiliated with universities, colleges, or state economic development agencies and offer a range of services, including training, counseling, and access to resources like funding and market research.

Question 12

SCORE refers to

Accepted Answer

SCORE is a group of retired executives who act as consultants to small firms. The group's full name is the Service Corps of Retired Executives, and it provides free business advice and mentoring to entrepreneurs and small business owners.

Question 13

After identifying organizational structures of small businesses,explain how changing structures over time impact managerial responsibilities.

Accepted Answer

The answer of After identifying organizational structures of small businesses,explain...

Question 14

Andrea designed a new household cleaning product that can be used on any surface,is environmentally friendly and performs better than other current products.As the company grew,she added employees to produce the cleaner.Recently a grocery store chain asked to sell the cleaner in a regional area.Should she continue as the CEO? At what level is the company in its development? What factors should Andrea consider as the company continues to grow?

Accepted Answer

The answer of Andrea designed a new household cleaning product...

Question 15

Effective time management requires

Accepted Answer

Effective time management requires all of the choices listed - firmly established priorities, self-discipline, and using a good time management system. Without priorities, it is difficult to know what tasks are most important and what should be focused on first. Self-discipline is necessary to follow through on plans and avoid distractions. A time management system, such as a schedule or to-do list, helps organize tasks and ensure that deadlines are met.

Question 16

Nancy just added her eighth employee,a human resource manager who will be responsible for all future hiring,training,retaining,and firing decisions.The company is in a ________ organizational structure.

Accepted Answer

A line-and-staff organizational structure combines a traditional hierarchical structure with specialized staff functions. The human resource manager is a staff function that supports the line managers' hiring, training, and retaining activities. Therefore, adding a human resource manager indicates the company has a line-and-staff structure.

Question 17

Which time management suggestion would be the most critical for a small business owner?

Accepted Answer

The answer of Which time management suggestion would be the...

Question 18

LaToya,as the owner of a minority firm,should look to which organization first for assistance?

Accepted Answer

The Small Business Development Center (SBDC) is specifically designed to assist small businesses, including minority-owned firms, by providing resources, guidance, and support.

Question 19

Controlling is the managerial function that involves the managerss

Accepted Answer

Controlling involves monitoring performance and comparing it to the established plan. When there are deviations, managers investigate the cause and take corrective action. Option A refers to planning, while Option C refers to leading or organizing, and Option D refers to staffing.

Question 20

Kathleen believes she could be more efficient inthe use of her time.To determine where improvemenst can be made,Kathleen should first:

Accepted Answer

Recording time spent on various activities during the day is the best starting point for Kathleen to determine where improvements can be made. This will help her identify time-wasting activities and prioritize more essential tasks. Once Kathleen has a clear understanding of her time usage, she can proceed with listing long term objectives, projects that need attention, and assign priorities to unfinished tasks.

Quiz 19: Professional Management and the Small Business