CRM is the business version of
A)the Ten Commandments.
B)the Bill of Rights.
C)the Golden Rule.
D)Maslow's Hierarchy of Needs.

Question

Quizplus · Accepted Answer

CRM (Customer Relationship Management) is a business strategy that emphasizes the importance of building strong relationships with customers by treating them the way you would like to be treated (the Golden Rule). It involves understanding their needs, preferences, and behaviors, and tailoring your products/services and communication accordingly to enhance customer satisfaction and loyalty. The other options listed are not directly related to CRM.

CRM Is the Business Version of