Deming's concerns about too much emphasis on "individual" performance in organizations are based on all of the following except
A)system factors (e.g. ,coworkers,materials,and equipment)can affect individual performance.
B)merit pay encourages individualistic behaviours.
C)performance ratings are essentially "the result of a lottery."
D)employees discuss and compare their performance ratings with those of other employees.

Question

Quizplus · Accepted Answer

Deming argued that individual performance is significantly influenced by the system within which an individual works, including coworkers, materials, and equipment (A), and that merit pay and performance ratings can undermine teamwork by promoting individualistic behaviors and suggesting performance is largely due to chance (B and C). However, he did not specifically argue against the idea that employees discuss and compare their performance ratings with those of other employees as a primary concern (D). His focus was more on how performance assessments and rewards systems could negatively impact overall system effectiveness and teamwork.

Deming's Concerns About Too Much Emphasis on "Individual" Performance in Organizations