Grace works for a pet store where everyone is committed to the happiness of the animals. Often employees, bosses, and hourly workers alike, come into the store "off the clock" and spend time training the animals. Everyone loves the store, the animals, and their jobs. This attitude of her co-workers inspires Grace to do her best. Based on this information, we can say that Grace is experiencing the effects of ________.

Question

Quizplus · Accepted Answer

Grace is influenced by the organizational climate, which is the overall atmosphere of the workplace that is created by the attitudes, values, and behaviors of the employees. The positive and committed attitudes of Grace's co-workers inspire her to do her best, which is a result of the favorable organizational climate in the pet store. Decentralization, work specialization, formalization, and departmentalization do not directly relate to Grace's experience.

Grace Works for a Pet Store Where Everyone Is Committed