In an organization, top managers make all the decisions, and lower-level managers merely carry out their directives. This organization is most likely to be characterized by ________.
A) a narrower span of control
B) a low degree of formalization
C) a high degree of departmentalization
D) a low degree of work specialization
E) a high degree of centralization

Question

Quizplus · Accepted Answer

When top managers make all the decisions and lower-level managers carry out their directives, this suggests a high degree of centralization, as there is little decision-making authority delegated to lower levels of the organization. A narrow span of control, low degree of formalization, and low degree of work specialization are not necessarily characteristic of this type of organization, whereas a high degree of departmentalization could go either way and is not explicitly mentioned in the scenario.

In an Organization, Top Managers Make All the Decisions, and Lower-Level