________ refers to the degree to which jobs within the organization are standardized.
A) Decentralization
B) Formalization
C) Empowerment
D) Work specialization
E) Departmentalization

Question

Quizplus · Accepted Answer

Formalization refers to the degree to which jobs within the organization are standardized. It involves the use of standardized procedures, rules, policies, and regulations to govern the behavior of employees. Decentralization refers to the degree to which decision-making authority is given to lower-level employees. Empowerment refers to the process of giving employees more autonomy and control over their work. Work specialization refers to the practice of dividing work tasks into smaller, specialized tasks. Departmentalization refers to the way in which jobs are grouped together based on similar functions or tasks.

________ Refers to the Degree to Which Jobs Within the Organization