Which of the following is true about refusing routine requests?
A) Use phrases such as "Let me think about it and get back to you" as a way to delay saying no.
B) The indirect approach works best for most routine negative responses.
C) Offer alternative ideas if you can, particularly if the relationship is important.
D) Always imply that other assistance or information might be available.

Question

Quizplus · Accepted Answer

Offering alternative ideas can show that you are still willing to be helpful and can maintain a positive relationship. Delaying saying no, using indirect approach, and implying other assistance may not always be appropriate or effective in all situations.

Which of the Following Is True About Refusing Routine Requests