The following are steps utilized in counseling employees EXCEPT ________.
A)come to a resolution
B)listen to what the employees has to say
C)identify the problem
D)clarify alternatives
E)identify differences of opinion

Question

Quizplus · Accepted Answer

All the options listed above are typically utilized in counseling employees except for "identify differences of opinion." While differences of opinion may come up in the conversation, it is not necessarily a step in the counseling process. The other options listed (coming to a resolution, listening to what the employee has to say, identifying the problem, and clarifying alternatives) are all key steps in effective counseling.

The Following Are Steps Utilized in Counseling Employees EXCEPT ________