What Is the Best Action for the Nurse to Implement

What is the best action for the nurse to implement to effectively listen therapeutically to a patient?

A) Concentrate on the patient and not think of responses to the patient while he or she is speaking.
B) Determine the cause of the patient's problem while the patient is speaking.
C) Ask the patient why he thinks he feels the way he does.
D) Tell the patient that you have had similar experiences.