In adjusting your empathic and objective listening focus, keep which of the following recommendations in mind?
A) listen fairly with friends, but not necessarily with foes
B) engage in "defensive listening"
C) punctuate events from the speaker's perspective
D) try to separate yourself from thoughts and feelings

Question

Quizplus · Accepted Answer

Punctuating events from the speaker's perspective involves understanding and acknowledging the speaker's point of view, which is critical for effective empathic and objective listening. The other options are not appropriate for effective listening: A is biased and goes against the principles of fair and equal treatment, B is defensive and creates an adversarial atmosphere, and D is impossible - it is not realistic to completely separate oneself from one's own thoughts and feelings.

In Adjusting Your Empathic and Objective Listening Focus, Keep Which