When combined with empathic listening, ________ listening is the most effective mode for a salesperson.
A) active
B) depth
C) critical
D) objective

Question

Quizplus · Accepted Answer

Active listening, combined with empathic listening, allows the salesperson to fully understand the customer's needs and concerns, and respond appropriately. Active listening involves giving the customer full attention, clarifying understanding, and providing feedback, which helps build trust and rapport with the customer.

When Combined with Empathic Listening, ________ Listening Is the Most