Samuel is a medical representative. He visits several clinics and hospitals each week; however, he is unable to sell his products. Samuel's manager noticed this, and decided to go with him on client visits for a few weeks. After spending more time together, Samuel's manager suggested that Samuel be friendlier, more responsive, and more attentive to his clients. Samuel implemented his manager's suggestions, which resulted in a marked improvement in his performance. Which statement best describes this situation?

Question

Quizplus · Accepted Answer

The situation highlights the importance of developing positive relationships in the profession, as Samuel's improved performance was a result of being friendlier, more responsive, and more attentive to his clients through the suggestion of his manager. Effective communication, setting goals, and determining workplace climate may also be important factors, but they are not the main focus of the situation described.

Samuel Is a Medical Representative