CRM is the business version of
A) the Ten Commandments.
B) the Bill of Rights.
C) the Golden Rule.
D) Maslow's hierarchy of needs.

Question

Quizplus · Accepted Answer

CRM stands for Customer Relationship Management, which is a set of strategies, practices, and technologies used by businesses to manage and analyze customer interactions and data throughout the customer lifecycle with the goal of improving business relationships with customers. The Golden Rule, "treat others as you would like to be treated," is a fundamental principle in customer relationship management since it encourages businesses to prioritize customer needs and preferences and to provide excellent customer service.

CRM Is the Business Version of