Being closer to their customers allows small business owners to avoid _____, which large firms typically experience as a result of their multiple layers of management.
A) complaints on social media
B) distorted complaints
C) anonymous complaints
D) information distortion

Question

Quizplus · Accepted Answer

As small business owners are closer to their customers, they can avoid information distortion, which is typically experienced by large firms due to their multiple layers of management.

Being Closer to Their Customers Allows Small Business Owners to Avoid