Question 1

The classical model of management describes what managers do when they plan,decide things,and control the work of others.

Accepted Answer

The answer of The classical model of management describes what...

Question 2

A drawback to high-velocity,automated decision-making systems is that they are unable to:
A)handle high volumes of decisions.
B)handle structured decisions.
C)handle semi-structured decisions.
D)respond to new real-world conditions.
E)be applied to situations outside of the financial world.

Accepted Answer

High-velocity, automated decision-making systems are designed to make decisions quickly and efficiently based on predefined rules and data inputs. However, they are not able to respond to new real-world conditions that may arise or make decisions outside of the parameters set by their programming. This can be a significant drawback when dealing with complex or unforeseen situations.

Question 3

All of the following managerial roles can be supported by information systems except:
A)liaison.
B)resource allocator.
C)nerve center.
D)disseminator.
E)entrepreneur.

Accepted Answer

All of the other managerial roles listed can be supported by information systems. For example, information systems can facilitate communication and coordination with external parties (liaison), provide data on resource allocation decisions (resource allocator), serve as a central hub for organizational information (nerve center), and help to share information with relevant stakeholders (disseminator). However, the role of entrepreneur involves innovation and creativity in identifying new business opportunities, which is not directly supported by information systems.

Question 4

Which of the following is not one of the five classical functions of managers?
A)New product creator
B)Deciding
C)Planning
D)Organizing
E)Controlling

Accepted Answer

The five classical functions of managers are deciding, planning, organizing, leading, and controlling. "New product creator" is not one of these functions.

Question 5

Google's search engine is an example of which of the following types of decision?
A)Semi-structured
B)Financial
C)Analytic
D)High velocity
E)Highly structured

Accepted Answer

The answer of Google's search engine is an example of...

Question 6

Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?
A)Managers perform a great deal of work at an unrelenting pace.
B)Managers prefer using formal information systems.
C)Managers prefer current,specific,ad-hoc information.
D)Managers prefer oral forms of communication.
E)Managers give high priority to maintaining a diverse web of contacts.

Accepted Answer

The classical description of managers emphasizes the use of formal information systems, while modern observations suggest that managers prefer current, specific, ad-hoc information. The other options (A, D, and E) are all observed ways in which managerial behavior differs from the classical description.

Question 7

The concept of management ________ describes situations in which managers act on preconceived notions that reject information that does not conform to their prior conceptions.
A)filters
B)backgrounds
C)biases
D)inefficiency
E)politics

Accepted Answer

The answer of The concept of management ________ describes situations...

Question 8

The dimension of ________ in information quality describes whether the structure of data is consistent.
A)integrity
B)accuracy
C)timeliness
D)completeness
E)consistency

Accepted Answer

The answer of The dimension of ________ in information quality...

Question 9

Behavioral models of management see managers as being ________ than does the classical model.
A)more systematic
B)more informal
C)more reflective
D)more well organized
E)less reactive

Accepted Answer

Behavioral models of management emphasize the human aspect of management and see managers as being more informal and flexible in their approaches. The classical model, on the other hand, focuses on rationality and efficiency in decision-making and sees managers as being more systematic and well-organized.

Question 10

The dimension of ________ describes whether data elements are consistently defined.
A)completeness
B)accuracy
C)validity
D)consistency
E)integrity

Accepted Answer

Consistency is the dimension that describes whether data elements are consistently defined. It refers to the degree to which data is uniform, homogeneous, and unchanging over time. Consistency means that the data is free from contradictions and discrepancies, and all data elements have the same meaning and interpretation across different parts of the organization.

Question 11

Which of the following systems support a manager's role as figurehead of an organization?
A)DSS
B)Telepresence systems
C)E-mail
D)MIS
E)ESS

Accepted Answer

Telepresence systems support a manager's role as a figurehead by facilitating virtual presence in meetings, events, or interactions, thus embodying the symbolic role of leadership without the necessity of physical presence.

Question 12

The role of negotiator falls into which of Mintzberg's managerial classifications?
A)Decisional
B)Informational
C)Interpersonal
D)Symbolic
E)Leading

Accepted Answer

The role of negotiator is part of Mintzberg's decisional roles, which involve making decisions and choices.

Question 13

Mintzberg outlined three categories of managerial roles:
A)interpersonal,informational,and decisional.
B)control,leadership,oversight.
C)operational,management,and executive.
D)cultural,organizational,and technical.
E)middle management,senior management,executive.

Accepted Answer

Mintzberg's three categories of managerial roles are interpersonal, informational, and decisional. These categories are based on the different types of activities that managers engage in on a daily basis. The interpersonal category includes roles such as leader, liaison, and figurehead. The informational category includes roles such as monitor, disseminator, and spokesperson. The decisional category includes roles such as entrepreneur, disturbance handler, resource allocator, and negotiator.

Question 14

Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments?
A)Only the initial step is performed by the software; the final three steps are handled by humans.
B)The first two steps of Simon's framework are eliminated and the final two steps are handled by software algorithms.
C)The first three steps of the process are handled by software algorithms and the final step is handled by experienced managers.
D)All four steps are performed by humans with the support of high-speed,high-volume DSS and ESS.
E)All four steps of the process are handled by software algorithms; humans are eliminated from the decisions because they are too slow.

Accepted Answer

The answer of Which of the following describes how the...

Question 15

You are the CIO at an insurance firm and a manager has proposed implementing expensive new project management software that would help increase the efficiency of the IT staff.The idea of improved efficiency sounds good,but is there any way you can evaluate her decision before purchasing the software? Be specific.

Accepted Answer

The answer of You are the CIO at an insurance...

Question 16

When managers represent their company in the outside world and perform symbolic duties,they are acting in their:
A)decisional role.
B)managerial role.
C)informational role.
D)interpersonal role.
E)leadership role.

Accepted Answer

When managers perform symbolic duties and represent their company in the outside world, they are acting in their interpersonal role. This role involves dealing with people both inside and outside the organization, such as networking, interacting with customers or clients, and representing the organization at events or in the media.

Question 17

The role of spokesperson falls into which of Mintzberg's managerial classifications?
A)Decisional
B)Informational
C)Interpersonal
D)Symbolic
E)Leading

Accepted Answer

The role of spokesperson falls into Mintzberg's Informational category, as it involves the manager disseminating information to those both inside and outside of the organization.

Question 18

As discussed in the chapter text,the three main reasons that investments in information technology do not always produce positive results are:
A)management support,technical logistics,and user compliance.
B)organization,environment,culture.
C)information quality,information integrity,and information accuracy.
D)information quality,organizational culture,and management filters.
E)organization,culture,and technology.

Accepted Answer

The chapter text highlights that investments in information technology do not always produce positive results due to information quality, organizational culture, and management filters. These factors can impact the effectiveness and success of IT investments in organizations.

Question 19

According to Mintzberg,managers in their informational role act as:
A)figureheads for the organization.
B)leaders.
C)nerve centers of the organization.
D)negotiators.
E)liaisons.

Accepted Answer

In their informational role, managers act as the nerve centers of the organization, collecting and disseminating information both internally and externally to help the organization function effectively. The other roles listed (figureheads, leaders, negotiators, and liaisons) are part of other categories of managerial roles identified by Mintzberg.

Question 20

Which quality dimension of information is concerned that all the necessary data needed to make a decision is present?
A)Timeliness
B)Consistency
C)Completeness
D)Accessibility
E)Validity

Accepted Answer

Completeness is the quality dimension that ensures all the necessary data is present to make a well-informed decision. Timeliness refers to information being available when needed, consistency refers to information being reliable and uniform, accessibility relates to ease of accessing the information, and validity refers to the accuracy and truthfulness of the information.

Quiz 12: Enhancing Decision Making

The classical model of management describes what managers do when they plan,decide things,and control the work of others.

A drawback to high-velocity,automated decision-making systems is that they are unable to:

All of the following managerial roles can be supported by information systems except:

Which of the following is not one of the five classical functions of managers?

Google's search engine is an example of which of the following types of decision?

Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?

The concept of management ________ describes situations in which managers act on preconceived notions that reject information that does not conform to their prior conceptions.

The dimension of ________ in information quality describes whether the structure of data is consistent.

Behavioral models of management see managers as being ________ than does the classical model.

The dimension of ________ describes whether data elements are consistently defined.

Which of the following systems support a manager's role as figurehead of an organization?

The role of negotiator falls into which of Mintzberg's managerial classifications?

Mintzberg outlined three categories of managerial roles:

Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments?

When managers represent their company in the outside world and perform symbolic duties,they are acting in their:

The role of spokesperson falls into which of Mintzberg's managerial classifications?

As discussed in the chapter text,the three main reasons that investments in information technology do not always produce positive results are:

According to Mintzberg,managers in their informational role act as:

Which quality dimension of information is concerned that all the necessary data needed to make a decision is present?