The growth of the Internet caused many brick- and- mortar firms to _ in response to customer demands and a changing marketplace.
A)become click- and- mortar firms
B)develop more infomercials
C)send out more catalogs
D)expand their outside sales forces
E)become click- only firms

Question

Quizplus · Accepted Answer

The growth of the internet caused many brick-and-mortar firms to become click-and-mortar firms by incorporating online sales and services to meet customer demands and adapt to a changing marketplace. This allowed them to reach a wider audience and stay competitive. The other options listed do not directly address the impact of the internet on brick-and-mortar firms.

The Growth of the Internet Caused Many Brick- And- Mortar