Which of the following statements is most likely true about frontline managers in organizations?
A) They supervise and coordinate the activities of operating employees.
B) They officially represent the organization in the external environment.
C) They are responsible for implementing the policies and plans developed by top management.
D) They establish the organization's operating policy.

Question

Quizplus · Accepted Answer

Frontline managers are responsible for supervising and coordinating the activities of operating employees. They are typically the first level of management in an organization and are directly involved in the day-to-day operations of the business. Top management is responsible for establishing operating policies, while frontline managers are responsible for implementing them. Therefore, option A is the most likely true statement about frontline managers in organizations.

Which of the Following Statements Is Most Likely True About