Identify an essential element of relational expertise.
A) Weighing of ethical considerations in customer relations
B) Strategic decision making
C) Abstract thinking
D) Sensitivity in human relations

Question

Quizplus · Accepted Answer

Sensitivity in human relations is an essential element of relational expertise, as it involves the ability to understand and relate to others' emotions and perspectives. This is important in building and maintaining strong relationships with customers, colleagues, and partners. While the other options may be important skills in certain contexts, they are not as directly related to relational expertise.

Identify an Essential Element of Relational Expertise